Testimonials

Please find below a selection of testimonials from our customers…

The time came a few years ago for Mr & Mrs Westbrook to move from Kent to the beautiful coastal area of Barton on Sea. They recently made the decision to set about having a new bathroom. From some initial local enquiries of where to go about starting this process, they were recommended to take a visit to Dunkley Tiles & Bathrooms. Not the easiest showrooms to find but when they did, it was Liz who greeted them both. With amazing lifestyle settings to select tiles & bathrooms from and with the knowledgeable Liz to assist and advise, a plan and costs were put together. The final bathroom included products from Aqualisa, Catalano, Vitra, HIB and the tiles chosen were Nu Travertine Silver. The quality of the workmanship carried out by local installer James Rayner of MJ Fitters made the whole experience seamless.

“The number and size of the settings in your showrooms helped us make an informed decision on what we were looking for and Liz was able to offer great advice and provide good advice on design and practicality” 

Mr & Mrs Westbrook, Barton on Sea, Hampshire

Emma and Malcolm recently moved into their new property and began a complete refurbishment throughout. They both run a successful telecommunications business and strongly believe in supporting local independent businesses wherever possible, and this is why they decided to visit Dunkley Tiles & Bathrooms. They then met Simon who set about suggesting various designs and colour options on the tile choices and helped in their final decision making. They decided upon the grey Nature wood effect tiles for the floor and Micron 2.0 White Natural 30x60cm tiles for the walls. They then instructed Vaughan Addison of Independent Living Space to carry out the installation and one of their many rooms has now been completed to a high standard.

“Simon was lovely and extremely helpful and provided us both with invaluable advice”

Mr & Mrs Martineau, Winton, Bournemouth

In spite of knowing all about Dunkley Tiles & Bathrooms, it was Jason Paul, the installer, who suggested that Mrs Vaughan visits us, along with other retailers in the area, to select tiles for her five bathrooms that she was looking to modernise as part of some re-modelling within her home. Mrs Vaughen was met by Liz Godfrey, who guided her through a number of options that included the amazing 60x120cm polished Sequoie porcelain tiles, which were selected for the cloakroom, along with Valmalenco and CitySense tiles for the other bathrooms. The installation was carried out to exact standards and Mrs Vaughen’s choice of tiles were the perfect match to the quality of the bathroom fixtures and fittings.

“Dunkley Tiles & Bathrooms had by far the best and most inspiring showrooms that I visited, and along with the helpful assistance of Liz, I was able to make the choices I did with confidence.”

Mrs Vaughan, Queens Park, Bournemouth

Having moved to Dorset from Surrey, Mr & Mrs Hensler found a new property that required some modernisation including all four bathrooms. They discovered Dunkley Tiles & Bathrooms through a search on Google and following a visit to the showrooms met up with Laila Logina who helped set about helping create a number of bathrooms designs. Whilst Mr & Mrs Hensler had a good vision of what they both wanted to achieve in style and products, it was a collaborative effort that brought about a number of truly stunning bathrooms that included 45cm x 90cm Nu Travertine Honey porcelain tiles and Lefroy Brooks bathroom products. Everything was installed to a high quality with forensic accuracy by D&B Bathroom Installations.

“My wife and I were extremely impressed with the lifestyle showroom settings at Dunkley’s which helped in the decision process, but in particular with Laila who not only provided inspiring design options but listened carefully to our needs and thoughts throughout.”

Mr & Mrs Hensler, Boscombe Manor, Bournemouth

Mrs Dodd is a regular customer and had recently undertook an exciting project involving the design of a new kitchen and living area. With a bespoke hand painted kitchen, Mrs Dodd was keen to source traditional and authentic limestone tiles to complement the look and feel of this space. Having visited our showroom, Simon Crane was on hand to show the French Limestone porcelain range called Loire that best met the needs of Mrs Dodd. By combining the traditional components of style and quality then this range, in the colour ‘Moka’ with its numerous different facings, enhances and adds an authentic lived in atmosphere to this wonderful living space. The installation of these tiles was carried out to a very high standard by Simon Roff.

“Both Simon Roff the tiler and Simon Crane in the showroom were very helpful in their understanding of my particular requirements. I found Dunkley Tiles & Bathrooms to be an excellent retail experience and once again showed why a good independent retailer is always my first point of call.”

Mrs Dodd, Talbot Woods, Bournemouth

  • The tiles arrived exactly when expected and Mike was extremely helpful in unloading them right to the house. He is a credit to your Company. So, great advice from Laila and excellent service from the whole Company. I have not used Dunkley's before but I certainly will again.

    Mr Thuillier, Christchurch

  • Really appreciated your help, it's nice to still find some service and expertise in a retail environment. Thanks again.

    Mr Vinall

  • Brilliant showroom. Well organised with huge range and friendly knowledgeable service.

    Mr Hill

  • We are new to the area and your company provided a high level of service when viewing tiles, loaning us samples, providing help to find a tiler and ordering and delivering the tiles.  Everything went so smoothly so that was much appreciated. Liz was extremely helpful when we visited and she recommended three tilers, one of which we selected.  Garry Davidson gave a good price and did a superb job in tiling - we will use him again and are happy to recommend him to others. Thanks all round!

    Mr & Mrs Frankl, Wimborne

  • I just wanted to thank you for all your help with the choice of bathroom. You are very good at what you do and I was very grateful for your help!

    Mrs Button, Arundel

  • Wow! Fantastic showroom and very helpful, knowledgeable staff. Leaves everywhere else far behind!

    Mrs Jones

  • They have a very good showroom, lots of choice. Liz was fabulous in helping us make decisions! Tiles arrived as promised. Thank you.

    Mr & Mrs Cooper, Poole

  • Having found the tiles I wanted at a high street retailer & being resigned to paying £850 for the tiles, a Google search showed Dunkley Tiles as also being a supplier. After checking quantities & prices with the courteous Liz, I soon saved myself nearly £400 for exactly the same product. Delivery was within a couple of days as agreed, quality as expected. Don't assume that because a certain chain supplier has a branch in every town they they will be the cheapest! A pleasure to do business with your company, thanks.

    Mr Walton, Grantham, Lincolnshire

  • We would like to convey our heartfelt appreciation with regard to the excellence of design, the quality of materials supplied and the considerable effort applied to ensure that our requirements were fully met. A truly first class job. I can assure you that we will have no hesitation in recommending the services of your company to anyone who might be considering a similar project.

    Mr & Mrs Lobban, Parkstone

  • Thank you so much for all your help, time, and kindness to us in relation to our recent refurb. Excellent service throughout. I have a feeling we shall be having the 'big' bathroom updated in due course. Thank you once again.

    Mr & Mrs Chesshire, Ferndown

  • My wife and I came to your showroom today and although we bought only a few items - half a dozen tiles - and found it difficult to make a choice, the young man who served us was very patient and extremely helpful. We could not have asked for better service. Congratulations and keep up the good work!

    Mr Staniforth

  • We could not fault the service we have received from Dunkley's. From beginning to end we were extremely impressed by the friendly, professionalism and courtesy we received from the design team. It was a very good experience and we were delighted to be able to deal with and support a local independent company. The products they supplied and the service we received - both before and after fitting - were both first class. We would highly recommend them.

    Mr & Mrs Harding, Southbourne, Bournemouth

  • I would like to say a very big thank you to the very helpful staff, especially Neil, who were so helpful and knowledgeable when I was purchasing our ensuite and bathroom fittings and tiles. Nothing was too much trouble and it was a pleasure dealing with them.

    Mrs Love, Sturminster Marshall

  • We have recently purchased tiles from Dunkley Tiles. Being new to the area we were somewhat anxious about which company to choose. From the moment we visited your showroom we were treated very well, your staff being professional, informed, helpful & polite. Once again thank you.

    Mr & Mrs Provan, Poole

  • Having been let down by another supplier, I desperately needed some tiles to finish my bathroom. Dunkley Tiles were a fantastic supplier and no matter how many times I changed my mind, they were happy to help and made sure I had everything I needed.

    Mrs Bailey-Smith

  • When I was unsure of what type of tile I needed for my bathroom floor, I asked for an expert opinion from Dunkley Tiles. After speaking to the sales advisor, I found that what I thought I wanted was completely wrong! They suggested a more appropriate tile which I much preferred and my bathroom now looks stunning. Thanks to you all!

    Mrs Marshall

  • It is our pleasure to inform you how delighted we are with the finished work, also our kitchen fitter came to look and now wants to photo-snap the room for his portfolio.

    Mr Williams